Meet the Customer Services Team
Our customer services team is always on hand to make sure our customer’s needs are being met, they communicate with different departments to gain insight and knowledge, so they can better aid our customers with their queries. They also facilitate in processing orders, sending out quotes and dealing with returns.
Vision
To be the global leader in Customer Service Excellence, providing professional, and efficient service to all our customers.
Sarah Mattox
Customer Service Manager
Sarah has had a long career in the customer service industry, from starting as a team leader to now being our Customer Service Manager, she has come a long way in the last 25 years. Her qualifications include an NVQ in business admin and an NVQ in customer service management.
Sarah loves socializing and meeting new people, which is why she is simply perfect for the job!
Our Customer Service Experts
Donna Poole
Customer Service Supervisor
Ciara Donelly
Customer Service Administrator
Abi Collett
Customer Service Administrator
Katerina Jambang
Customer Service Administrator
Katy Smyth
Customer Service Administrator
Lisa Pritchard
Customer Service Administrator
Laura Lees
Customer Service Administrator
Connor Neal
Customer Service Administrator
Nicola Jarvis
Customer Service Administrator
Meet the Distribution Team
Andrea Sen
Internal Key Account Manager
Laura Checkley
Customer Service Administrator
Rebeka Runca
Customer Service Administrator
The Export Team
Darren Silcock
Export Sales Co-ordinator
Keith Iles
Export Sales Co-ordinator
Ciara Donnelly
UK & Export Sales Coordinator