Meet the Customer Services Team

Our customer services team is always on hand to make sure our customer’s needs are being met, they communicate with different departments to gain insight and knowledge, so they can better aid our customers with their queries. They also facilitate in processing orders, sending out quotes and dealing with returns. 

Vision

To be the global leader in Customer Service Excellence, providing professional, and efficient service to all our customers.

Sarah Mattox

Customer Service Manager

Sarah has had a long career in the customer service industry, from starting as a team leader to now being our Customer Service Manager, she has come a long way in the last 25 years. Her qualifications include an NVQ in business admin and an NVQ in customer service management.

Sarah loves socializing and meeting new people, which is why she is simply perfect for the job!

 

Our Customer Service Experts

  • Donna PooleDonna Poole

    Donna Poole

    Customer Service Supervisor

  • Ciara Donelly

    Customer Service Administrator 

  • Abi Collett

    Customer Service Administrator 

  • Katerina Jambang

    Customer Service Administrator 

  • Katy Smyth

    Customer Service Administrator 

  • Lisa Pritchard

    Customer Service Administrator 

  • Laura Lees

    Customer Service Administrator

  • Connor Neal

    Customer Service Administrator

  • Nicola Jarvis

    Customer Service Administrator

Meet the Distribution Team

  • Andrea Sen

    Internal Key Account Manager 

  • Laura Checkley

    Customer Service Administrator 

  • Rebeka Runca

    Customer Service Administrator 

The Export Team

  • Darren Silcock

    Export Sales Co-ordinator

  • Keith Iles

    Export Sales Co-ordinator

  • Ciara Donnelly

    UK & Export Sales Coordinator